Monitor the floor Track errors of all staff Monitor daily calls for 7 days out Monitor queue/helping on queue if needed Available to cover early/late shift. Escalated calls Run reports Obtain and enter accurate customer information into the reservations system Complete customer reservations in a timely and courteous manner Provide customers with information on the service

Become A Dispatch Supervisor for First Transit! $23.75 Hourly + $1,000 Hiring Bonus First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we

Manage, evaluate, train, hire, and discipline staff for the scheduling department Schedule and manage staff to meet performance objectives and ensure compliance with contractual obligations and incentives Learn scheduling and verification procedures to develop expertise in both processes in order to coach and direct staff Research and respond to customer complaints and co

We operate a 24 hr dispatch operation. Flexible shifts are available! Oversight of service delivery that is assigned to various access A ride service providers. Track trip performance measures, route start time, service delivery and performance, safety incidents, etc. Provides customer support by responding to questions and concerns regarding customer trips including no s